TERMS AND CONDITIONS
20th January 2022
Customer care and their privacy is a priority in East Gate Mall DOOEL import-export Skopje
The East Gate Mall mobile application managed by East Gate Mall DOOEL import-export Skopje is a user application through which users can be informed about the services, brands, events and promotions of East Gate Mall and the tenants in East Gate. Mall.
Every user using the East Gate Mall mobile application agrees to these terms and conditions of use. The right to use the East Gate Mall application is personal to each user and is not transferable to another person or entity. Each user is responsible for the data they enter in the application and its confidentiality and truthfulness.
The mobile application will be available for all users of Android and iOS operating systems. East Gate Mall DOOEL import-export Skopje is not responsible if there are obstacles in the availability of services that are beyond the control of East Gate Mall DOOEL import-export Skopje.
East Gate Mall DOOEL import-export Skopje reserves the right to terminate or temporarily restrict access to the mobile application service in case of reconstruction, modernization, maintenance and in case of technical obstacles or deficiencies on the network in general or some additional activities. The end user will be informed in a timely manner in case of interruption of the mobile application East Gate Mall through the information channels used by the team of East Gate Mall DOOEL import-export Skopje
East Gate Mall DOOEL import-export Skopje guarantees the protection of personal data to all users of the mobile application East Gate Mall in accordance with the provisions of the Law on Personal Data Protection.
COLLECTION OF PERSONAL DATA FROM THE USER
When the user accesses and joins this application, he / she will be asked for certain personal data. If the user does not provide any data that is required for a particular activity, he will not be able to use this application.
Upon acceptance of the application, it is considered that the user freely and explicitly agrees with the processing of his personal data. When the user visits the application, East Gate Mall DOOEL import-export Skopje and / or its authorized service providers can automatically collect his personal data, using the available electronic tools. The personal data collected are: valid e-mail address, name and surname, gender, age and city of residence. The user has the option to select points of interest (fashion, gastronomy, entertainment, sports and electronics)
PROCESSING OF PERSONAL DATA
East Gate Mall DOOEL import-export Skopje will process and store your personal data collected through the application in accordance with the Law on Personal Data Protection and other applicable regulations in the SRM. Your personal information will not be disclosed to unauthorized third parties. They will be stored for an indefinite period of time to fulfill the purpose for which they were collected. The user of the mobile application has the right to deactivate his user profile at any time, as the personal data will be permanently deleted.
The data and information identifying the user can only be disclosed to the competent state authorities, based on their request or decision based on law.
PUBLICATION OF OTHER DATA AND INFORMATION
East Gate Mall DOOEL import-export Skopje may disclose or share other data and information of the user with his associates and affiliated companies. For example, it may share collected demographic information such as gender, age, interests and location of residence (excluding information identifying the user) with third parties, including advertising agencies, in order to secure the use of network tags. content and services that the user would be interested in, ie to continuously improve the quality of our websites. We clarify that this is not personal data of the user, but only information about summarized activities of our users.
PROTECTION OF PERSONAL DATA
East Gate Mall DOOEL import-export Skopje takes precautionary measures to protect the personal data of users in accordance with the position their legal regulations. In order to ensure confidentiality and protection of personal data of entities, we apply appropriate technical and organizational measures to protect against accidental or illegal destruction of personal data, or their accidental loss, tampering, unauthorized disclosure or access and protection against any illegal forms of processing. in accordance with the Law on Personal Data Protection.
The entire documentation for the software programs for personal data processing and all its changes are recorded and kept in accordance with the Rulebook for security of personal data processing of the Agency for Personal Data Protection. To ensure the security of the user’s personal data, they are stored on a server that can only be accessed by authorized persons, encrypting certain sensitive data and information.
However, it must be noted that no data transmission over the Internet or any wireless network can be completely secure. As a consequence, despite the fact that reasonable measures are taken to protect personal data, absolute protection of any information transmitted to or from our application cannot be guaranteed.
If the user voluntarily deactivates the mobile application from his mobile device and after a certain period of time wants to use it again, it is necessary to download the application again and create a new user profile.
If the user contacts the team of East Gate Mall to completely deactivate his profile and for the next use of the mobile application, it will be necessary to create a new profile with a new email address.
If you have any questions regarding the protection of personal data, please send us an email to the address of personal data protection [email protected]