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Pet Friendly Mall
11th October 2023
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East Gate Mall is the first shopping center in our country to allow pets.
From now on, you can visit the shopping center with your pets.
Pet Rules:
1. Pets: Pets up to 15 kg are allowed.
2. Leash: All pets must be on a leash at all times. Retractable leashes should be kept short to avoid
tangling with another pet, children or visitors.
3. Food and water: if they need water or food, please go to pet shop 5Centar located on the north side of the mall on level -1
4. Escalator/travelator/elevators: If using an escalator, travelator or elevator, pets must be carried in a hand or carrier. This policy is for the safety of pets in the mall.
5. Behavior: Aggressive or excessively vocal pets may be asked to leave the mall.
6. Pets in Food Areas: Pets are not allowed in food court areas, restaurants or any store where food is
sold in accordance with legal regulations.
7. Liability: Pet owners are responsible for any damage or injury caused by their pets. If your pet
defecates in the mall, please contact the hygiene staff immediately.
8. Emergencies: In the event of a fire alarm and evacuation emergency, follow the instructions of mall
staff to evacuate with your pet.
9. Limited number of pets: Visitors are allowed to enter the mall with a maximum of two pets per
person.
10. Pet Carriers: Smaller pets can be carried in a pet carrier for their safety.
11. Pets Unattended: Pets should not be left unattended. If an unattended pet is found, mall security
will be notified.
12. For visitors: To interact with pets, first verbally ask the pet’s owner for permission. This rule is for
the safety of visitors and children in the mall.
13. Special mode for pets: LC Waikiki is a store that is not pet-friendly.
Due to the protection of pets from chemicals and substances harmful to their health, pets must be carried in hands in Cosmo drugstore, DM drugstore and Neptun store.