{"id":20393,"date":"2024-03-12T15:28:14","date_gmt":"2024-03-12T13:28:14","guid":{"rendered":"https:\/\/eastgatemall.mk\/?page_id=20393"},"modified":"2024-03-12T16:28:12","modified_gmt":"2024-03-12T14:28:12","slug":"complaints","status":"publish","type":"page","link":"https:\/\/eastgatemall.mk\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<p>Respected,<\/p>\n<p>Your opinion matters and we are always ready to hear it. If you have a concern, complaint about our services, activities, our operations or the operations of our tenants, employees, business partners or visitors, please share it with us.<\/p>\n<p>East Gate Mall is committed to address complaints objectively, discreetly, and professionally within a given time frame, taking all appropriate measures to safeguard sensitive and personal data. For the steps taken, we will notify you on the contact details you provided on our form.<\/p>\n<p>&nbsp;<\/p>\n<p>With respect,<\/p>\n<p>Complaints Committee of the Shopping Center<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>COMPLAINT RECEIPT <\/strong><\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f20392-o1\" lang=\"mk-mk\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/20393#wpcf7-f20392-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"20392\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"mk_mk\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f20392-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label class=\"f_title\">COMPLAINT SUBMITTER*<br \/>\n<span>(mark the appropriate box in which capacity you are submitting the complaint):<\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-605\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"visitor to the Shopping Center\" \/><span class=\"wpcf7-list-item-label\">visitor to the Shopping Center<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"visitor escort\" \/><span class=\"wpcf7-list-item-label\">visitor escort<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"parent, legal representative, i.e. guardian of a visitor, in cases where the visitor is incapable of reasoning, i.e. a minor\" \/><span class=\"wpcf7-list-item-label\">parent, legal representative, i.e. guardian of a visitor, in cases where the visitor is incapable of reasoning, i.e. a minor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"tenant\" \/><span class=\"wpcf7-list-item-label\">tenant<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"tenant&#039;s employee\" \/><span class=\"wpcf7-list-item-label\">tenant&#039;s employee<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"contractor\/business partner (supplier, contractor)\" \/><span class=\"wpcf7-list-item-label\">contractor\/business partner (supplier, contractor)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"employee of the contractor\/business partner\" \/><span class=\"wpcf7-list-item-label\">employee of the contractor\/business partner<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-605[]\" value=\"other stakeholders (add):\" \/><span class=\"wpcf7-list-item-label\">other stakeholders (add):<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-800\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-800\" \/><\/span>\n<\/p>\n<p><label class=\"f_title\">THE COMPLAINT IS FILED AGAINST*<br \/>\n<span>(mark the appropriate box against whom you are filing the complaint):<\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-148\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"East Gate Mall DOO Skopje\" \/><span class=\"wpcf7-list-item-label\">East Gate Mall DOO Skopje<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"employee of East Gate Mall DOO Skopje\" \/><span class=\"wpcf7-list-item-label\">employee of East Gate Mall DOO Skopje<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"visitor to the Shopping Center\" \/><span class=\"wpcf7-list-item-label\">visitor to the Shopping Center<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"visitor escort\" \/><span class=\"wpcf7-list-item-label\">visitor escort<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"parent, legal representative, i.e. guardian of a visitor, in cases where the visitor is incapable of reasoning, i.e. a minor\" \/><span class=\"wpcf7-list-item-label\">parent, legal representative, i.e. guardian of a visitor, in cases where the visitor is incapable of reasoning, i.e. a minor<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"tenant\" \/><span class=\"wpcf7-list-item-label\">tenant<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"tenant&#039;s employee\" \/><span class=\"wpcf7-list-item-label\">tenant&#039;s employee<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"contractor\/business partner (supplier, contractor)\" \/><span class=\"wpcf7-list-item-label\">contractor\/business partner (supplier, contractor)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"employee of the contractor\/business partner\" \/><span class=\"wpcf7-list-item-label\">employee of the contractor\/business partner<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-148[]\" value=\"other stakeholders (add):\" \/><span class=\"wpcf7-list-item-label\">other stakeholders (add):<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-367\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-367\" \/><\/span>\n<\/p>\n<p><label>CONTACT DETAILS<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-863\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name \/ surname\" value=\"\" type=\"text\" name=\"text-863\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-473\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Address\" value=\"\" type=\"text\" name=\"text-473\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-943\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"text-943\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-522\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"email-522\" \/><\/span>\n<\/p>\n<p><label class=\"f_title\">COMPLAINT DESCRIPTION*:<br \/>\n<span>(What happened? Where did it happen? Who did it happen to? When did it happen? What is the result of the problem? Do you have a suggestion for solving the problem?)<\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-379\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-379\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Respected, Your opinion matters and we are always ready to hear it. If you have a concern, complaint about our services, activities, our operations or the operations of our tenants, employees, business partners or visitors, please share it with us. East Gate Mall is committed to address complaints objectively, discreetly, and professionally within a given [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"templates\/generic_page.php","meta":{"footnotes":""},"class_list":["post-20393","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints - East Gate Mall<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eastgatemall.mk\/en\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - East Gate Mall\" \/>\n<meta property=\"og:description\" content=\"Respected, Your opinion matters and we are always ready to hear it. If you have a concern, complaint about our services, activities, our operations or the operations of our tenants, employees, business partners or visitors, please share it with us. 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